GoGuru is a business proposal that considers the future use case scenarios of autonomous vehicles in a tourism application. Using the GoGuru app, tourists can access curated adventures created by local tour gurus. Owners of autonomous cars can put their idle vehicles to use and make an extra buck if they register their vehicle with GoGuru and allow tourists to use the car as a self driving chauffeur.

This project was completed as part of studio curriculum at ArtCenter College of Design. I participated in a team of 3.

Awards won: Best Strategic Business Concept

Team members: Geemay Chia, Atria Azarmi

Creating Value Through Strategic Innovation

At its core, strategic innovation takes a systems-level view and strives to balance the business, technological and human aspects of any challenge. It’s a creative process and a disciplined skill set for creating empathetic solutions to complex and unstructured problems.  

Business
Human
Technology
  • Behavior

  • Experience

  • Narrative

  • Interaction

  • Market

  • Competition

  • Supply Chain

  • Revenue

  • Engineering

  • Materials

  • Automation

  • Software

Strategic Innovation is the process of creating new industries, opening new markets, and inventing new categories. It's the business of envisioning your future and innovating your way there. 

Where might innovation take place amongst today's trends?

This is an exercise called a Futures Wheel. Trends or events that are to be evaluated are placed at the center, then possible chain reactions caused by such trends or events radiate outwards. This tool helps map out and analyze directions that may offer business potential. 

Based off this exercise it was identified that potential value could be created within the tourism industry by leveraging rising innovation within GPS navigation, sensing systems, AI, and 5G wireless networks through autonomous vehicles.

Travel and Tourism Growth Projection

For six years in a row, Travel & Tourism has outpaced the global economy, showing the sector’s resilience, and the eagerness of people to continue to travel and discover new places, despite economic and political challenges across the world.

$2.3 billion

Market size​

2017

$3.4 billion

Market size​

2026

User Experience

travelers

tour gurus

&

vehicle

owners

everybody wins

By creating a platform that connects them to local tour guides and vehicle owners, travelers can now rest assured that they're spending their valuable vacation time wisely. Locals can reap the benefits of the expert knowledge they posses about their town and autonomous vehicle owners can enjoy new means of passive income that they previously weren't receiving.

here's how it works...

01

Browse curated local tours on the app.

Sign in to GoGuru with your social media account. Based off of your interests, location, and time, a list of corresponding locally recommended tours shows up just for you.

02

Choose your adventure and the car is on its way!

After looking at the tour prices, amenities offered, and other details, make a selection that best fits your agenda. By tapping "go", a vehicle will be notified that you are ready to be picked up.

03

Now that you're in the car, your tour can start.

Access your route through your phone or through the vehicle's touch screen displays. Audio will also come over the car's sound system and provide knowledgeable local expertise, tips and stories provided by the tour creator. 

04

Access tour Add-Ons along your journey.

In addition to the content provided by the tour, you are notified if you encounter additional content/tours along the way. Gain insight from leading experts on these sights for a small additional sum.

05

Enjoy walking tours and other bonus content.

Extra tour add-ons provide more information, equipment and additional experiences for a small added fee. Enjoy premium content like a walking tour, a sporty activity, unique foods or a luxurious massage.

06

Rate the experience and share it with your friends.

GoGuru's rating system helps regulate the quality of tours and encourages tour creators to provide competitive offerings. A higher ranked tour will have better ratings and attract more travelers.

How do we make money?

5%

5%

10%

Vehicle Owner

Tour Guru

Scholar

The GoGuru business model closely resembles the model established by companies like Uber and Lyft. GoGuru only collects 5% of revenue generated by tour creators and vehicle owners so that more people are incentivized to generate content. 10% of revenue is collected from scholars who are generating premium content that will be sold at a higher price.

Revenue Generators

1

2

Tour Add Ons

Tour Packages

10% fixed commission from each tour package.

Additional 10% commission if tourists use premium add on tour content.

3

Listing fee for content & car providers (After year 3)

Payment from content providers to list their tours or vehicles on our platform.

4

Ad Space and Featured Content

Local businesses can endorse their offerings through ad space on our tour platform.

Rollout Strategy

Year 1
Year 2
Year 5-10
  • Engage locals to provide tour content.

  • Engage autonomous car owners to join GoGuru

  • Hold public event with free test tours.

  • Start in Los Angeles

  • Advertise heavily via social media.

  • Expand to cities such as San Francisco, Seattle, New York.

  • Extend platform to include other service providers.

  • Expand globally.