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The concierge assistant is an autonomous robot designed and developed under the Future Innovation Lab at Alibaba in Hangzhou, China. This self roaming bot is specifically designed for the hospitality industry and assists hotel staff with everything from delivering fresh towels to fulfilling retail orders made by guests via an app.

This project was carried out over the summer of 2018 in Hangzhou, China during an internship with e-commerce company Alibaba.

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For stability and safety, the concierge assistant is wider at the bottom. The top half houses the storage compartment, conveniently located just about waist high.

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The middle storage compartment is secured with a revolving door

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